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Semi Dedicated Teams at Prices you can afford

If you have multiple servers, or simply want your own server admins and you don't need a fully dedicated team but need something better than a shared plan, this is for you. This will give you the same techs working for you everyday. We have a plan for just about any budget.

We provide high quality transparent outsourced technical support services to web hosting companies around the world. If you are in need of professional, experienced, trustworthy staff to handle your support tickets, we are here to help. We will use your own helpdesk system to answer support questions / queries. The client will not know that you are outsourcing Hosting Support.

  • $
    169
     
    Monthly
    SD Mini Plan
    LIMITED TIME OFFER
    • regular price $279
    • 40 Tickets per month
    • L1 to L3 tickets handled
      (1-8 hour resolution)
    • Average 30-60 minute Response Time
    • L3/Admin tickets solved in 24 hours (average 4-8 hours)
    • 24x7x365 Support Coverage
    • Same team works every day
    • Unlimited Servers
    • Anonymous Outsourced Hosting Helpdesk Support
    • Server Setup, Optimization
      & Hardening
    • Installation of basic 3rd Party Software/Scripts
    • Software Patches & Upgrades
    • Most Linux OS and related control panels covered
    • Customized Requirements Available
    • An exceptional value!
    • And More
    • Just like having your own support team!!
  • $
    359
     
    Monthly
    SD Starter Plan
    Great for Startups
    • regular price $599
    • All SD Mini Features
    • PLUS
    • 100 Tickets per month total
    • L1 to L3 tickets handled
      (1-8 hour resolution)
    • Average 30-60 minute Response Time
    • L3/Admin tickets solved in 24 hours (average 4-8 hours)
    • And More!
    • Just like having your own support team!!
  • $
    499
     
    Monthly
    SD Basic Plan
    Perfect Basic Plan
    • regular price $999
    • All SD Starter Features
    • PLUS
    • 200 Tickets per month total
    • L1 to L3 tickets handled
      (1-8 hour resolution)
    • Average 30-60 minute Response Time
    • L3/Admin tickets solved in 24 hours (average 4-8 hours)
    • And More!
    • Just like having your own support team!!
  • $
    799
     
    Monthly
    SD Standard Plan
    MOST POPULAR!
    • regular price $1599
    • All SD Basic Features
    • PLUS
    • 400 Tickets per month total
    • L1 to L3 tickets handled
      (1-4 hour resolution)
    • Average 30-60 minute Response Time
    • L3/Admin tickets solved in 12 hours (average 2-6 hours)
    • And More!
    • Just like having your own support team!!
  • $
    1499
     
    Monthly
    SD Premium Plan
    Premium Service!
    • regular price $2699
    • All SD Standard Features
    • PLUS
    • 900 Tickets per month total
    • L1 to L3 tickets handled
      (1-4 hour resolution)
    • Average 30-60 minute Response Time
    • L3/Admin tickets solved in 8 hours (average 2-4 hours)
    • And More!
    • Just like having your own support team!!
  • $
    2999
     
    Monthly
    SD Professional Plan
    The Ultimate Plan!
    • regular price $3999
    • All SD Premium Features
    • PLUS
    • Unlimited Tickets
    • L1 to L3 tickets handled
      (1-4 hour resolution)
    • Average 30-60 minute Response Time
    • L3/Admin tickets solved in 6 hours (average 2-4 hours)
    • And More!
    • Just like having your own support team!!
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