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Why was my service automatically renewed?

November 1, 2013     0 comments

Like your cable or telephone service, our service is a continuing service that is billed at the frequency you select at the time of your initial purchase. For example, you can elect to be billed on a monthly, quarterly, semi-annual or longer term, and your service continues without interruption.

You may cancel at any time by providing not less than two (2) days prior written notice of your intent to cancel services, by opening a ticket to the cancellation department in our helpdesk @
or by filling out the cancellation form @

Your account will continue to incur monthly charges until you cancel your service.

These billing terms are explained during every order process and detailed in our terms of service.

NOTE: Not canceling through our ticketing system, or canceling your paypal subscription, or moving your service elsewhere, is NOT a valid method of cancellation--nor is Proaxxs even aware if such occurs.

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